Customer Care
In order to give you a clear understanding of your machine and to help you maximize your return on investment, we provide up to 1 year of quality maintenance for your machine. We provide a 2-year warranty for core components, and from the 3rd to the 10th year, our dealers will provide any paid repairs for your equipment. We promise to support any reasonable claims within our warranty scope, allowing you to operate the machine with peace of mind, confidence, and comfort, and not miss any opportunity to make a fortune. If you have any issues with applying for warranty coverage, please submit feedback according to the website's required procedures.
Customer Care Content
01
Can provide quick response and timely handling of problems and malfunctions that customers encounter during use, without affecting the return on investment of customers
02
Provide professional solutions for customers' various problems before, during, and after use, and offer solutions in different scenarios
03
Establish a good long-term interactive relationship between and customers, exchange and share product, market, service and other information.
04
Collect product after-sales information, evaluate market performance, summarize customer feedback and dealer insights as the basic data for our product development and business improvement.
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Contact Us
No.1 Xing Wang Road,
Low Carbon Industrial Park, Baod Distriet, Tiajin
Send in Inquiry
Send in Inquiry
